Last Updated: May 14, 2026
This Privacy Policy describes how Wnxora Rider ("we", "us", or "our") collects, uses, and discloses your information when you use the Wnxora Rider mobile application and related services (collectively, the "Service").
By using the App, you agree to the collection and use of information in accordance with this Privacy Policy.
Account Information: Name, email address, phone number, password, profile photo, and other registration details.
Identity Verification Information: Government-issued identification documents, driving license details, vehicle information, and other verification documents where required.
Banking and Payment Information: Bank account details or payment information required to process earnings and payouts.
Communications: Messages, support requests, feedback, and communications with Wnxora Rider.
Location Information: Real-time, precise, and background location data while using the App to facilitate deliveries, route optimization, delivery tracking, and safety features.
Device Information: Device model, operating system, unique device identifiers, mobile network information, and device settings.
Usage Information: Login activity, delivery activity, app interactions, feature usage, and timestamps.
Log Data: IP address, crash reports, diagnostics, and performance data.
We may receive information from:
Identity verification providers.
Payment service providers.
Business partners and service providers.
Third-party sign-in services such as Google or Apple, if used.
We use your information to:
Create and manage your rider account.
Verify your identity and eligibility.
Assign and manage delivery orders.
Track deliveries and delivery performance.
Process earnings and payouts.
Provide customer support.
Improve app functionality and delivery operations.
Detect, prevent, and investigate fraud, abuse, and security issues.
Comply with legal obligations and regulatory requirements.
We may share your information with:
Customers: Limited information necessary for order delivery, such as your name and delivery status.
Sellers and Merchants: Information required to coordinate order pickups and deliveries.
Payment Providers: To process payouts and financial transactions.
Service Providers: Hosting, analytics, notifications, customer support, and operational services.
Legal Authorities: When required by law or to protect the rights, safety, and security of Wnxora Rider, its users, or the public.
We do not sell your personal information to third parties.
The App may collect location information, including background location data, while you are online and available for deliveries.
Location data helps us:
Assign nearby delivery requests.
Track delivery progress.
Verify completed deliveries.
Improve delivery efficiency and rider safety.
You may disable location permissions through your device settings; however, doing so may limit or prevent your ability to receive and complete deliveries.
We retain your information for as long as your account remains active or as necessary to:
Provide the Service.
Process payments and payouts.
Resolve disputes.
Comply with legal obligations.
Enforce our agreements.
We implement reasonable technical and organizational measures to protect your information. However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.
Depending on your location and applicable laws, you may have the right to:
Access your personal information.
Update or correct inaccurate information.
Request deletion of your account and personal data.
Restrict or object to certain processing activities.
Withdraw consent where applicable.
To exercise these rights, contact us using the information provided below.
The Service is intended only for individuals who are at least 18 years old.
We do not knowingly collect personal information from individuals under the age of 18. If we become aware that such information has been collected, we will take appropriate steps to delete it.
The App may request the following permissions:
Location (Foreground and Background): To assign deliveries, provide navigation, track delivery progress, and verify completed deliveries.
Camera: To capture delivery proof, profile photos, identity verification documents, and related images.
Photos and Storage: To upload and manage documents and images.
Notifications: To receive delivery requests, order updates, payment notifications, and important account alerts.
Phone: To contact customers, sellers, or support when necessary during deliveries.
You can manage or revoke these permissions through your device settings.
The App may use third-party services for analytics, notifications, payments, maps, identity verification, and other operational purposes. These third-party providers may collect and process information in accordance with their own privacy policies.
We encourage you to review the privacy policies of any third-party services you use in connection with the App.
We may update this Privacy Policy from time to time. Any changes will be posted within the App, and the "Last Updated" date will be revised accordingly.
Your continued use of the Service after any changes become effective constitutes acceptance of the updated Privacy Policy.
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:
Wnxora Rider
Email: support@wnxora.com